ISO 19011 provides auditing guidance for all sizes and types of organizations and audits of varying scopes and scales, including those conducted by large audit teams, typically of larger organizations, and those by single auditors, whether in large or small organizations. Disregard the standard of the Management System, applying ISO 19011 principles is a must for auditors and organizations who want to build and maintain robust and efficient assessment processes.

Duration

1 Day

To maximize knowledge retention and practical application, as well as help organizations to achieve an optimal balance between training and working demands, we have designed our Public Training calendar distributing the days of a course through more than one week.

Course Objectives

Covering common principles applicable to any standard, this course will teach students the best practices, required skills and behaviors to become an effective internal auditor based on ISO 19011. Students will learn how to prepare an audit, collect meaningful information, conduct the audit and prepare accurate reports, while adapting their interview and communication skills to achieve their objectives.

Who is it for?

• Management Systems professionals responsible for implementing or monitoring any type of processes
• Students who completed a fundamentals course of a specific standard and are interested in auditing it
• Individuals in charge of handling Non-Conformities and how to close them
• Professionals seeking further qualifications in the near future, such as Lead Auditor
• Internal Auditors responsible of different management systems
• Students interested in avoiding taking duplicated auditing content across different standards
• Consultants and external auditors

Materials

Students will get access to electronic materials online for reference during and after the course. Although ERM CVS will make an effort to have standards available to the students for reference during the course, due to copyright, it is expected that students bring their own standards to the course. Students are required to have webcam and microphone available and on during the course.

Course Highlights

• Management Systems auditing overview
• ISO 19011 structure
• Types of audits
• 3 dimensions of audit: conformity, effectiveness and improvement
• 7 principles of auditing
• Managing an audit program
• Conducting an audit
• Implement 6 major audit activities according to ISO 19011
• Competence and skills of an effective auditor

Prerequisites

It is recommended to have a high-level understanding of ISO 19011 and students must have previously taken an understanding, fundamentals or requirements course of any ISO standard (e.g. ISO 45001, ISO 14001, etc.)