Disregard the standard of the Management System, ISO 19011 provides robust guidelines to competently lead a team of auditors, manage and lead all steps of an audit process and successfully overseeing the communication with the audit team and the auditee.

Duration

1 day

Course Objectives

Covering common principles applicable to any standard, this course will teach students the best practices, required skills and behaviors to lead an auditing team, the process to run an audit and the abilities to effectively communicate audit findings to the audited leadership.

Who is it for?

• Management Systems professionals responsible for overseeing performance of any type of processes
• Management Systems professionals responsible for supervising an auditing team
• Students who completed an internal auditor course of a specific standard and are interested in leading audits
• Professionals with responsibilities of reporting the system performance to management
• Professionals seeking to become 3rd party auditors
• Internal Auditors responsible of different management systems
• Students interested in avoiding taking duplicated audit leading content across different standards
• Consultants and external auditors

Materials

Students will get access to electronic materials online for reference during and after the course. Although ERM CVS will make an effort to have standards available to the students for reference during the course, due to copyright, it is expected that students bring their own standards to the course. Students are required to have webcam and microphone available and on during the course.

Course Highlights

• Roles and responsibilities of audit team leaders
• Incorporating audit objective, scope and criteria into audit planning
• Audit planning using the risk-based approach
• Application of multiple standards in a combined audit
• The process of selecting audit team members
• Leading the team to reach consensus on audit findings
• Effective conflict management skills
• Audit reports

Prerequisites

It is recommended to have a high-level understanding of ISO 19011 and students must have previously taken an Internal Auditor course of any ISO standard (e.g. ISO 45001, ISO 14001, etc.), since this course doesn’t cover the fundamentals and principles of auditing.