In their most recent versions, a number of new Management System Standards have been published with a common structure, identical core requirements and common terms and core definitions. As a result, there is a need to consider a broader approach to Management Systems Auditing*. ISO 19011 provides powerful guidelines to perform all the activities and manage all aspects of Management System audits disregard a specific standard.

Duration

2 days

To maximize knowledge retention and practical application, as well as help organizations to achieve an optimal balance between training and working demands, we have designed our Public Training calendar distributing the days of a course through more than one week.

Course Objectives

Covering common principles applicable to any standard, this course will teach students the main concepts and fundamentals to perform any type of audits. Students will also learn the best practices, required skills and behaviors to lead an auditing team, the process to run an audit and the abilities to effectively communicate audit findings to the audited leadership. Students can also apply the concepts learned to develop their own organization’s audit-related requirements. This course covers the auditing content to perform as both Internal and Lead Auditor of any Management System.

Who is it for?

• Professionals responsible for implementing, auditing or overseeing performance of any type of processes
• Management Systems professionals responsible for supervising an auditing team
• Students who completed a fundamentals course of a specific standard and are interested in auditing it and leading the audit process.
• Professionals interested in performing as either internal or lead auditors
• Professionals with responsibilities of reporting the system performance to management
• Professionals seeking to become 3rd party auditors
• Internal Auditors responsible of different management systems\
• Students interested in avoiding taking duplicated audit content across different standards
• Consultants and external auditors

Materials

Students will get access to electronic materials online for reference during and after the course. Although ERM CVS will make an effort to have standards available to the students for reference during the course, due to copyright, it is expected that students bring their own standards to the course. Students are required to have webcam and microphone available and on during the course.

Course Highlights

• Management Systems auditing overview
• ISO 19011 structure
• Types of audits
• Roles and responsibilities of internal and lead auditors
• Audit planning using the risk-based approach
• Application of multiple standards in a combined audit
• Leading the team to reach consensus on audit findings
• Effective conflict management skills
• Audit reports

Prerequisites

It is recommended to have a high-level understanding of ISO 19011 and students must have previously taken an understanding, fundamentals or requirements course of any ISO standard (e.g. ISO 45001, ISO 14001, etc.)