The objective of the 8D Problem Solving course is to provide participants with a structured, systematic approach to identifying, analyzing, and resolving problems in a way that ensures long-term solutions. The course focuses on the 8D (Eight Disciplines) methodology, which is widely used in industries to address complex issues and prevent recurrence.

Duration

1 day

Course Objectives

Throughout the course, participants will learn how to utilize the 8 Disciplines process to break down challenges, identify root causes, and implement lasting solutions. The course emphasizes the importance of teamwork, data-driven decision-making, and continuous improvement, aligning with industry best practices to drive operational excellence. This course will equip participants with the skills needed to identify, analyze, and implement corrective actions effectively, while preventing recurrence of the problem.

Who is it for

This course is ideal for professionals involved in problem-solving, quality improvement, and operational efficiency initiatives, including:

• Management Systems professionals working on corrective actions and continuous improvement.
• Managers and team leaders focused on troubleshooting and process optimization.
• Quality assurance and control professionals responsible for addressing customer complaints and ensuring product/service quality.
• Engineers and technicians involved in operational problem-solving.
• Internal auditors and consultants involved in assessing or improving organizational processes.
• Anyone responsible for identifying and addressing issues in a systematic, data-driven way.
• Managers struggling to produce an effective Corrective and Preventive Action to Non-Conformities.

Materials

Students will get access to electronic materials online for reference during and after the course. Students are required to have webcam and microphone available and on during the course.

Course Highlights

• Overview of the 8 Disciplines (8D) problem-solving methodology.
• Step-by-step approach to addressing and resolving problems using the 8D process.
• Data-driven decision-making and analysis techniques.
• How to engage cross-functional teams for effective problem-solving.
• Communicating and documenting solutions for long-term improvement.
• Preventing problem recurrence with root cause analysis and sustainable corrective actions.

Prerequisites

There is no prerequisite for this course. However it would be helpful to have a basic understanding of process improvement.